---
title: "Acceptable use policy"
url: "https://numberburn.com/acceptable-use.md"
canonical_url: "https://numberburn.com/acceptable-use"
last_updated: "2026-10-29"
type: "legal"
summary: "Rules for NumberBurn: why an account can be closed, fair use for texts, and how to report abuse."
related: ["https://numberburn.com/terms.md", "https://numberburn.com/privacy.md"]
---

# Acceptable use policy

Rules for NumberBurn: why an account can be closed, fair use for texts, and how to report abuse.

Last updated 2026-10-27.

## Reasons we may close an account

NumberBurn is for receiving texts and calls on a throwaway number. We may suspend or close an account, and take back its numbers, for any of these:

- **Fraud.** Using a number to deceive someone for money or to get something you are not entitled to.
- **Ban evasion.** Getting around a ban that another service placed on you.
- **Harassment.** Using a number to threaten, stalk or pester someone.
- **Illegal use.** Any use that breaks the law.
- **Evading legal identity requirements.** Using a number to avoid an identity check that the law requires.
- **Collecting verification codes at volume.** Using numbers to gather large numbers of codes, for example to create accounts elsewhere.
- **Reselling numbers.** Selling or renting out numbers you rented here.
- **Automated account creation.** Making accounts with scripts or bots.

## One account per person and per forwarding mobile

Each person may have one account and one trial. Each verified forwarding mobile may belong to one account. A second account on the same person or the same forwarding mobile can be refused or closed.

## Fair use for texts

Each number may receive up to 500 texts per calendar month. We may limit a number that goes beyond that.

## Report abuse

If a NumberBurn number was used to abuse you or someone else, email [hello@numberburn.com](mailto:hello@numberburn.com). Include the number and the date it happened.

## Suspension and taking numbers back

When an account is closed, its numbers stop forwarding. The plan is the same as after a cancellation: the numbers are burned into quarantine for 30 days before they return to the carrier pool. See the [terms](https://numberburn.com/terms.md) and the [privacy policy](https://numberburn.com/privacy.md).

## Related

- [Terms of service](https://numberburn.com/terms.md)
- [Privacy policy](https://numberburn.com/privacy.md)